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Refund Policy

Thank you for shopping at Nature’s Medicine.

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If you experience an issue with your order, we’re here to help.

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All Sales Final

Due to the consumable and regulated nature of hemp-derived products, all sales at Nature’s Medicine are final. We do not accept returns or provide refunds once products have been purchased, except in cases of shipping damage or fulfillment error.

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Damaged or Incorrect Items

If you receive a product that is damaged during shipping or incorrect, please contact us within a reasonable time after delivery so we can assist you.

Please include your order details and, if possible, photos of the issue. Once verified, we may offer a replacement or refund for the affected item.

Before You Report an Issue

Please make sure that:

The order was placed directly with Nature’s Medicine
The issue is reported shortly after delivery
The product has not been used or altered

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Shipping Damage

If your package arrives visibly damaged, please notify us as soon as possible. We may ask for photos of the packaging and product to help resolve the issue.

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Order Cancellations

If an order must be canceled before shipment due to payment, compliance, or availability reasons, any payment collected will be refunded to the original payment method.

Hemp Product Compliance

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Nature’s Medicine sells hemp-derived products intended to comply with United States federal law, including the Agriculture Improvement Act of 2018 (Farm Bill), containing no more than 0.3% delta-9 THC on a dry-weight basis. Products that have been successfully delivered to a permitted jurisdiction remain non-returnable.

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Contact Us

If you have questions about this Refund Policy or need assistance with an order, please contact us:

Nature’s Medicine3243 Cornhusker Hwy

Lincoln, Nebraska 68507

Email: naturesmedicinelincoln@gmail.com

Phone: 402-904-3079

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Disclaimer

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Must be 21 years or older to purchase from this website. This product is not intended for children, or pregnant or lactating women. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor’s advice should be sought before using this and any dietary supplement product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited by Law. Products on this site contain less than 0.3% Δ9-THC. We do not ship/sell to states where Delta 8 is illegal.

Shipping & Refund Policy:

We ship hemp-derived THCA products only to U.S. states where permitted by law. We do not ship to: Hawaii, Idaho, Iowa, Mississippi, New Hampshire, or South Dakota.All products contain ≤0.3% Delta-9 THC by dry weight (pre-heat).All sales are final. No refunds or returns.For adults 21+. Availability subject to state and local regulations.

 

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